Customer Service
The WalkFit® Platinum "Love It Or Return It" Guarantee
If, within 30 days of receiving WalkFit® Platinum Orthotics, you are not thrilled with your results, simply return them for a complete refund of your purchase price (less shipping and processing).
Return to:
2001 Commerce Pkwy
Franklin, IN 46131
or call toll free: (800) 819-6294
Lifetime Replacement Warranty
If you want to replace your WalkFit® Platinum Orthotics for any reason, just return them to the address above (with $9.95 shipping & processing), and we will exchange them for FREE, FOREVER.
If you have any questions or problems with our services or products, please feel free to use the following contact form below.
You may contact us by mail:
Walkfit® Platinum
5360 Capital Ct.
Ste 100
Reno, NV 89502
Contact us by email:
customerservice@walkfit.com.
Or by phone:
1-800-819-6294
Monday through Friday between the hours of 7 AM and 4 PM (PT)
Saturday between the hours of 7 AM and 3 PM (PT)